Vita-Prep
What is the difference between the Vita-Prep and the Vita-Mix 5000?
The Commercial models have the appropriate certifications to be used in a Foodservice business and the Vita-Mix 5000 does not. The Vita-Prep includes support material designed for a chef. The Vita-Mix 5000 includes a warranty to cover household use. The Vita-Prep warranty covers commercial applications.

Mix’n Machine
Can the Mix’n Machine blend both soft and hard ice cream?
The Mix’n Machine comes with your choice of agitators to cover all your mixing needs.

Touch & Go Blending Station
How do I reprogram my Touch & Go Blending Station?
Click here to download Use and Care Manuals.

PBS
How do I reprogram my PBS?
Click here to download Use and Care Manuals.

Drink Machine
Does the Drink Machine come with a sound enclosure?
The Drink Machine does not have an enclosure; however, we offer an enclosure with our Blending Station Advance.

General FAQs
What is the difference between the 2-Step Timer Blender and the BarBoss^®?
The BarBoss offers a pulse control that allows you a quick and easy way to refresh your drinks.

How do I purchase Vita-Mix Foodservice equipment?
In the US, our blenders are sold through restaurant equipment dealers/distributors. Internationally we have set up a network of authorized distributors that go through a series of training sessions to assure they understand our equipment from set up to service. Equipment will be available to you when you need it in the country you need it in.
Click here to find the Sales Representative in your area.

Where can I find my serial number?
It’s the number located underneath the barcode on the back of your blender. On the Mix’n Machine the barcode is located on the side.

What makes Vita-Mix Foodservice Equipment better than the competition?
Considered the "Cadillac" of blenders, dependability and innovation have always made Vita-Mix the best in the business. In each piece of equipment lies the experience, the ability and the know-how of our specialists. We are the blending experts.

Where is Vita-Mix Foodservice Equipment used?
Our target audience is simple, anyone and everyone who is blending or wants to blend. Our blenders can be found in any and every type of foodservice operation throughout the world. From our first sale to Smoothie King in 1972, we have sold blenders to restaurants in casual dining, fine dining, nightclubs and bars, fast food, smoothies, coffee, cruise ships, diners, bagels, donuts, sandwiches, ice cream, and even non-commercial applications such as business & industry, nursing homes and hospitals.

How do I clean Vita-Mix equipment?
All Vita-Mix Foodservice Equipment is NSF approved. The patented Vita-Mix container self cleans with a added drop of liquid detergent in seconds. The cover of our Touch and Go Blending Station is even removable for cleaning. Don’t worry, our machines are moisture sealed and dirt is easily wiped away with a damp cloth.

How powerful is the blender?
All of our blenders use a ≈2 peak HP. Unlike some higher horsepower machines on the market, ours is the most efficient, using every bit of the horsepower for higher torque and faster more consistent blending. All Vita-Mix blenders maintain the power to crush a half gallon of ice in 3 seconds.

Why do so many businesses use Vita-Mix equipment?
Vita-Mix is the preferred blending equipment provider for a variety of Foodservice establishments because our equipment has the speed necessary to consistently, not just blend, but homogenize frozen drinks for the smoothest, creamiest results.

Where is Vita-Mix located?
Vita-Mix headquarters is in Cleveland, Ohio, Vita-Mix sells its commercial blending equipment through distributors worldwide. Directions can be found here.

What kind of service does Vita-mix offer after the sale?
For its commercial customers, Vita-Mix offers a worldwide network of authorized service providers. In addition, a toll-free service number for the United States and Canada (800-886-5235) is available to help, 24 hours a day, 7 days a week, 365 days a year. Outside the United States and Canada, please telephone +1 (440) 782-2220 for an authorized Vita-Mix service center in your country.

What makes Vita-Mix equipment better than its competitors?
All stainless steel enclosed blade assembly with sealed ball bearings, metal to metal drive coupling for high speed production and a thermally protected motor prevents burnout by temporarily shutting down. Our patented designed polycarbonate container is virtually unbreakable.

How quiet is it?
Noise from a blender is something Vita-Mix engineers are continually battling. It’s hard to put a number on the noise level, as the environment the blender is in has a lot to do with the audible sound to the human ear. Vita-Mix consistently rates below the sound of normal conversation, which means you never have to raise your voice to talk over this blender! We are so dedicated to making the quietest blender, that we went out and hired a former NASA sound engineer to help us design our patented muffler system.

Is Vita-Mix equipment UL certified and why is this important?
Yes. The result of the standards and rigorous testing regimen performed by the UL is an assurance that a piece of equipment will perform as designed while protecting the operator from injury. All Vita-Mix blenders are UL listed and adhere to UL 763 and related standards. Vita-Mix blenders are equipped with reliable thermal protection systems rated for the current and voltage of the equipment they protect.

In addition to UL, Vita-Mix Foodservice equipment bears several other regional certifications and country-specific certifications. Contact your local Vita-Mix distributor for more information or telephone +1 (440) 782-2220 to locate an authorized Vita-Mix distributor in your country.