The Vita-Mix warranty is Clearly better!

Here's how to read a
manufacturer's warranty.

1. Household use.

It won't matter how many years you have coverage if your normal household use is not covered.

Vita-Mix covers your machine for HOUSEHOLD USE for 7 years.

2. What isn't covered by other manufacturers?

Sure, you have a 12 year warranty. But, deep in the warranty text is something like this.

"...warranty does not cover the following, which may be supplied with this product: parts, containers, fittings, blades, lids, agitators, etc."

So, what good is that?!

Vita-Mix covers your ENTIRE machine for 7 years.

3. Who decides if it is under warranty?

Watch out if your unit doesn't have coverage for household use, has a list of excluded parts AND only states coverage for defects in materials and workmanship.

That means the company decides when a part has worn out prematurely. Their engineering department may think it is quite normal for blades assemblies to fail in 120 days. After all, they aren't saying the machine is intended for any particular purpose.

4. How long has the company made the product?

If it is a new product line, a new company or the product is imported as a low-cost copy of a Vita-Mix machine - be careful.

The Vita-Mix Corporation has been focused on manufacturing long-lasting, household appliances for over 70 years.

5. Play it safe. Play it for the long run.

Get the original, the only, the Vita-Mix machine to be assured of quality, trouble-free performance and the superior support you can only get from the Vita-Mix Corporation.

You'll be glad you did.

We Guarantee Your Vita-Mix Super 5000 Will Run Trouble-Free For 7 Years in Household Use Or We Will Fix It For FREE! Quite simply, there is nothing that compares to the power, performance and versatility of the Vita-Mix machine. And no coverage that comes close to our 7 Year Limited Warranty. Far beyond the scope of the typical kitchen appliance warranty that merely covers defects in workmanship, we guarantee that your Vita-Mix machine will perform like new for a full seven years from the date of purchase--or we will fix or repair it for FREE. When you invest in a Vita-Mix machine, you are getting the highest-performing, longest-lasting, most user-friendly appliance available--along with a warranty that has truly met it's match.

U.S.A. and Canada 7-Year Limited Warranty

Your Vita-Mix machine represents over 50 years of research and development in manufacturing and applications technology. Your entire machine is warranted for a full 7 years as described below.

1. Extension of Warranty.
   This Limited Warranty is extended by Vita-Mix Corporation, 8615 Usher Road, Cleveland, Ohio 44138-2199 to the original retail purchaser and any subsequent transferees of this product during the duration of this Limited Warranty. This Limited Warranty is in no event extended to cover a product purchased for resale, commercial or rental use or for any purposes other than for personal, family or household use. We recommend that you register your purchase by completing and mailing to Vita-Mix Corporation, the Owner Registration Card delivered with this product. Alternatively, you can register your purchase online at www.vitamix.com/warranty.

2. Scope of Limited Warranty
   VVita-Mix Corporation warrants this appliance to be free from defects in materials and workmanship in household use for a period of seven years from the date of purchase when used in accordance with the accompanying instruction book.

   This Limited Warranty is void if this appliance has been subjected to abuse, negligence, accident, alteration, or failure to follow operating instructions, or the product has been exposed to abnormal or extreme conditions. Cosmetic changes that do not affect performance, such as discoloration of parts of the product in the hands of the user or the effects of the use of abrasive cleaners will not be warranted or considered defects. The cleaning or removal of food products along with any damage caused by allowing them to build up is not covered by this Limited Warranty.

   THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTY EXPRESSED OR IMPLIED, WRITTEN OR ORAL INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY LIABILITY IS EXPRESSLY LIMITED TO AN AMOUNT EQUAL TO THE PURCHASE PRICE PAID, AND ALL CLAIMS FOR SPECIAL INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE HEREBY EXCLUDED. No representative or any other person is authorized to make any other warranty or to assume any liability not strictly in accordance with the foregoing. This limited warranty gives you specific legal rights which may vary from state to state. Outside the U.S.A. and Canada other warranties may apply.

3. Obligations of Retail Customers.
   In the event the appliance needs service or repair:
   • First, call the Vita-Mix Corporation (440) 235-4840 or (800) 848-2649 for replacement parts or up-to-date shipping instructions. Appliance must be shipped insured in the original or sufficient packaging.
   • Pay freight one way to Vita-Mix Corporation.
   • Pay costs for special return shipping requests.
   • In case of shipping damage, notify the shipper or carrier immediately.
   
   
4. Obligations of Vita-Mix Corporation.
   If the terms and conditions of paragraphs 1, 2, and 3 above are satisfied:
   • Vita-Mix Corporation will either repair or replace the product, at its discretion and expense, within a 30-day period of receipt of the product.
   • In lieu of repair or replacement of products determined to be defective, Vita-Mix may elect to refund the purchase price if no replacement product is available and if timely repair cannot be made.
   • Vita-Mix Corporation will pay ordinary freight costs for return of product to you.

Please Note:
Within the U.S. and Canada, warranty is honored directly through the Vita-Mix Corporation. Do not return the appliance to the dealer. Call 1-800-848-2649 or 1-440-235-4840 for a return authorization number before sending a machine for repair. Outside the U.S. and Canada, contact your dealer for warranty information.

If a machine was bought within the U.S., Canada, or via the web, but is currently outside the U.S. and Canada, this warranty does not apply. Call 1-440-235-4840 or e-mail Vita-Mix at service@vitamix.com for more details.