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Product Display The incomparable Vita-Mix 7-Year Limited Warranty will keep your machine running like-new for seven full years from the date of purchase. If your Vita-Mix machine is currently under warranty and you require service, simply call our Customer Service Department at 1-800-848-2649 for assistance.

Of course, your Vita-Mix machine is designed to give you trouble-free performance and healthy, whole-food meal preparation for many years beyond the warranty as many of our customers will confirm. If your machine is no longer under warranty, Vita-Mix is pleased to help you keep it in top operating condition by providing parts and components direct from Vita-Mix. Parts are listed below and shown on the schematic diagrams (PDF) that follow. You may also authorize machine repair service as noted. Schematics are provided as PDF files that can be viewed on screen or printed out with Acrobat Reader; if you do not have this program, it is available from Adobe free of charge.

To verify your warranty, please contact Customer Service at 1-800-848-2649.

Order parts for your Vita-Mix machine  

Standard Repair Charges for Out of Warranty Machines
(180 day warranty on repairs)
Please call for a repair authorization number: (440) 235-4840.
Repairs should be sent to:
(USA) Vita-Mix, 8615 Usher Road, Cleveland, OH 44138
(Canada) Vita-Mix/Master Mailers, 200-1701 Shepherd St E, Windsor, ON N8Y 4Y5.

All parts and repair orders MUST be prepaid with a check, money order or credit card.
* ALL REPAIRS MAY CONTAIN RECONDITIONED PARTS.

4000A Complete Machine Repair
3600 PLUS & 4000 Models ONLY
$250.00 USD*
$300 CAD*
4000C Container & Lid Assembly Repair
All Models 3600 Model includes adaptor
$135.00 USD*
$162 CAD*
4000D Motor Base Alone
3600 PLUS & 4000 ONLY
$175.00 USD*
$210 CAD*

* All prices subject to change.

If you have any questions, contact us by e-mail or call one of our courteous and knowledgeable Vita-Mix specialists toll-free at 1-800-848-2649 (US and CN), (all other regions call +1 440-235-4840) M-F 8am - 10pm, Sat 9am - 8pm, Sun 12noon - 5pm (EST).
Vita-Mix Customer Service hours are M-F 8am - 8pm, Sat 9am - 5pm (EST).

Limited Time Trade-In Offer!
Earn $75 US / $100 CN Credit towards the purchase of a New or Reconditioned Vita-Mix Super 5000 or Vita-Mix 5000 today.
Click here for information.


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