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Order parts for your Vita-Mix machine

Vita-Mix Super 5000 The incomparable Vita-Mix 7-Year Limited Warranty will keep your machine running like-new for seven full years from the date of purchase. If your Vita-Mix machine is currently under warranty and you require service, simply call our Customer Service Department at 1-800-848-2649 for assistance.

Of course, your Vita-Mix machine is designed to give you trouble-free performance and healthy, whole-food meal preparation for many years beyond the warranty as many of our customers will confirm. If your machine is no longer under warranty, Vita-Mix is pleased to help you keep it in top operating condition by providing parts and components direct from Vita-Mix. Parts are listed below and shown on the schematic diagrams (PDF) that follow.

You may also authorize machine repair service as noted. Schematics are provided as PDF files that can be viewed on screen or printed out with Acrobat Reader; if you do not have this program, it is available from Adobe free of charge.

To verify your warranty, please contact Customer Service at 1-800-848-2649 or (440) 235-4840.

Standard Repair Charges for Out of Warranty Machines
(180 day warranty on repairs)

Please call for a repair authorization number: 1-800-848-2649 or (440) 235-4840.
Repairs should be sent to:
(USA) Vita-Mix, 8615 Usher Road, Cleveland, OH 44138-2199
(Canada) Vita-Mix/Master Mailers, 200-1701 Shepherd St E, Windsor, ON N8Y 4Y5.

All parts and repair orders MUST be prepaid with a check, money order or credit card.

4020A Complete Machine Repair $145.00 USD*
$242 CAD*
4020B Container And Lid Assembly Repair $95.00 USD*
$158 CAD*
4020C Motor Base Alone Repair $95.00 USD*
$158 CAD*

* All prices subject to change.

If you have any questions, contact us by e-mail at service@vitamix.com or call one of our courteous and knowledgeable Vita-Mix sales consultants toll-free at 1-800-848-2649 (US and CN), (all other regions call +1 440-235-4840) M-F 8am - 10pm, Sat 9am - 8pm, Sun 12 noon - 5pm (EST).
Vita-Mix Customer Service hours are M-F 8am - 8pm, Sat 9am - 5pm (EST).

Limited Time Trade-In Offer!
Earn $75 US / $100 CN Credit towards the purchase of a New or Reconditioned Vita-Mix Super 5000 or Vita-Mix 5000 today.
Click here for information.

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