The incomparable Vita-Mix 7-Year Limited Warranty will keep your machine running like-new for seven full years from the date of purchase. If your Vita-Mix machine is currently under warranty and you require service, simply contact Household Customer Service Department at (1-800-VITAMIX) 1-800-848-2649 hours M-F 8am - 8pm and Sat 9am - 5pm EST for assistance or email service@vitamix.com.

Of course, your Vita-Mix machine is designed to give you trouble-free performance and healthy, whole-food meal preparation for many years beyond the warranty as many of our customers will confirm. If your machine is no longer under warranty, Vita-Mix is pleased to help you keep it in top operating condition by providing parts and components direct from Vita-Mix.

For your convenience in determining the correct replacement part needed, schematic diagrams of your machine are available.

For a diagram of the Vita-Mix 5000 / Super 5000 click here
and the 3600 / 3600+ / 4000 click here.

Standard Repair Charges for Out of Warranty Machines
(180 day warranty on repairs)

Please contact our Household Customer Service Department for a repair authorization number: 1-800-848-2649 or (440) 235-4840
or service@vitamix.com
M-F 8am - 8pm and Sat 9am - 5pm EST.

Repairs should be sent to:
(USA) Vita-Mix Corporation, 8615 Usher Road, Cleveland, OH 44138-2199
(Canada) Vita-Mix Corporation, 200-1701 Shepherd St E, Windsor, ON N8Y 4Y5.

All parts and repair orders MUST be prepaid with a check, money order or credit card.