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Vita-Mix - Preferred by The Culinary Institute of America
professional series hand blender


F . A . Q .

Q:  What food preparation functions does the CIA Professional Series perform?

A:  The CIA Professional Series performs an astounding number of food preparation tasks, including chopping, dicing, pureeing, blending, mixing, whipping and grinding a wide variety of foods, from whole fruits and vegetables to spices, cheese, meats and coffee beans. It even crushes ice. Its powerful commercial-grade motor easily handles hot and frozen foods, and everything in-between. The CIA Professional Series outperforms any other single kitchen appliance.

Q:  Why is the CIA Professional Series better than ordinary household blenders?

A:   Ordinary household blenders do not have the power built into every Vita-Mix CIA Professional Series, to consistently perform the variety of kitchen tasks. The CIA Professional Series' rugged construction and design assure unparalleled service for many years to come. And our 7-year warranty is backed by Vita-Mix's 80- plus years in designing, building and backing commercial-grade blending equipment.

Q:  How does the CIA Professional Series compare to a food processor? Can it take the place of a food processor?

A:  The CIA Professional Series is far more versatile and powerful than ordinary household food processors. The CIA Professional Series has been thoughtfully designed to take care of virtually every kitchen blending task with perfect consistency, time after time. The only function that an ordinary food processor performs more efficiently is coarsely chopping large quantities of solid foods, due to its very powerful blades and motor. However, this task can be successfully completed by the CIA Professional Series by pulsing the same foods in smaller quantities or in several batches, being careful not to over-blend.

Q:  Why is the CIA Professional Series more expensive than some ordinary household blenders?

A:  The CIA Professional Series is truly professional-grade kitchen equipment. Demanded by professional chefs throughout the world, the Vita-Mix brand is synonymous with premium quality, engineered for top performance and built to last. The CIA Professional Series is designed by some of the most highly trained engineers in the industry and constructed of the highest grade materials. Quality is never compromised. Long after household-grade blending equipment has been replaced, the CIA Professional Series will still be turning out restaurant-quality foods.

Q:  The CIA Professional Series has a 64 ounce/half gallon container. Can this container be used to prepare smaller quantities of foods or drinks?

A:  : The CIA Professional Series' container has been designed to deliver consistent results whether you are blending 4 ounces or 64 ounces; it makes no difference. Smaller quantities are prepared just as well as full capacities in the CIA Professional Series' generous 64 ounce container.

Q:  How can the CIA Professional Series prepare both hot and cold foods in the same machine?

A:  High-speed blade action is the secret to friction heating and making frozen treats in the CIA Professional Series. For frozen treats, the high-performance precision-crafted stainless steel blades crush frozen ingredients and release coldness. The CIA Professional Series is processing ingredients so fast, leaving no time for melting and the mixture refreezes itself. For hot soups and more, the blade speed builds a friction heat that can bring fresh ingredients to a warm serving temperature in 4-6 minutes.

Q:  The CIA Professional Series has a variable speed control dial. How is that used?

A:  The variable speed dial allows the user to control the speed of the blades and blending needed for each recipe or ingredient. For a very smooth mixture, the highest speed should be used. For coarsely chopped ingredients, a lower speed should be used for a shorter period of time. The higher speed also insures that the motor stays cooler due to the speed of the cooling fan.

Q:  The CIA Professional Series comes with two recipe books, Create and Recipes & Techniques from the CIA Master Chefs, containing more 320 recipes. Can I experiment and create my own recipes for the CIA Professional Series?

A:  The wide array of professionally-developed gourmet recipes in the CIA Professional Series recipe books are designed to provide technique instruction, as well as delicious, easy-to-prepare recipes that we hope will become an important part of your culinary traditions. Once you have mastered these techniques and operation of the CIA Professional Series, we encourage you to experiment and create your own recipes. However, do keep several principles in mind when developing your own recipes:

  • Add ingredients in the proper order to ensure the best operation of your CIA Professional Series. Liquids and soft foods should be added to the container first, followed by hard or frozen items, then ice if using. Make sure there is sufficient liquid to ease the blending process. For recipes with minimal liquid, add the ingredients in the order recommended above, then run on lower speed settings until ingredients are sufficiently blended.
  • For food safety reasons, add only fully cooked meats, poultry, seafood and eggs. The heat generated by the friction of the Vita-Mix motor will not be sufficient to cook raw foods in a relatively brief blending time, although it will warm soups and sauces to a steaming serving temperature within minutes.

Q:  Where can I purchase a CIA Professional Series? Can I purchase one directly from Vita-Mix or through the CIA Professional Series website?

A:  Although Vita-Mix does not sell the CIA Professional Series directly through this website or the Vita-Mix website, it is available at specialty and online retailers nationwide. For your convenience, we’ve listed our retailers on our website in the "Where to Buy" link located at the top of each page.

professional series hand blender professional series hand blender

Q:  How can I contact Vita-Mix regarding warranty, repairs or ordering parts for my CIA Professional Series?

A:  Contact Customer Service at 800-848-2649.


Mon - Fri 8 AM - 8 PM EST
Saturday 9 AM - 5 PM EST

Warranty information and parts orders are handled directly by our Customer Service staff. Repairs must have a Return Authorization number obtained through Customer Service.

All repairs in the United States are completed at the Vita-Mix factory. After obtaining a Return Authorization number, pack the machine securely and send it directly to the factory:

  Vita-Mix Corporation
Attention: Repair Department
8615 Usher Road
Cleveland, OH 44138-2103

All repairs in Canada should be sent directly to our warehouse in Windsor, Ontario:

  Vita-Mix Corporation
Attention: Repair Department
200-1701 Shepard St. East
Windsor, ON N8Y 4Y5

Q:   What kind of warranty does the CIA Professional Series blender have?

A:   The CIA Professional Series comes with a 7-year warranty. Be sure to register your CIA Professional Series to insure the warranty as soon as you get the machine. Register Online.

Q:   How should I clean the CIA Professional Series container after use? Is it dishwasher safe?

A:   It is best to clean the CIA Professional Series container soon after use. Simply add warm water and a few drops of dishwashing detergent to the container, secure the lid and run on HIGH for 30 to 60 seconds. Rinse and dry thoroughly. Wipe other surfaces with a damp cloth as needed. Never use any abrasive cleaners or scouring pads on any part of the unit. Washing container in the dishwasher is not recommended and may cause damage.

Q:   What makes the CIA Professional Series better than the competition?

A:  Dependability and innovation have always made Vita-Mix® the best in the business. In each piece of equipment lie the experience, the ability and the know-how of our specialists. We are the blending experts. The CIA Professional Series offers more power, more control, more capacity and more options.

Q:   Can I remove the CIA Professional Series blades to clean them?

A:   The container, including the blades, can usually be sufficiently cleaned by blending warm water and a few drops of dishwashing detergent in the container for several minutes. However, there may be a rare occasion when something gets wound around the blade apparatus, which happens most often with raw meat. In that case, we advise that you call Vita-Mix Customer Service at 800-848-2649. They will instruct you how to safely remove, clean and re-assemble the blade assembly if needed.

Q:   Where can I find the serial number on my CIA Professional Series?

A:   The serial number is located beneath the bar code on the back of your machine.

Q:   Where is Vita-Mix Corporation located?

A:   Vita-Mix Corporation world headquarters is located near Cleveland, Ohio in a brand-new state-of-the-art manufacturing facility built to conform to environmental standards, surrounded by a natural woodland setting.


 




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