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F. A. Q.Q: What food preparation functions does the Professional Series perform?A: The Professional Series performs an astounding number of food preparation tasks, including chopping, dicing, pureeing, blending, mixing, whipping and grinding a wide variety of foods, from whole fruits and vegetables to spices, cheese, meats and coffee beans. It even crushes ice. Its powerful commercial-grade motor easily handles hot and frozen foods, and everything in-between. The Professional Series outperforms any other single kitchen appliance.Q: Why is the Professional Series better than ordinary household blenders?A: Ordinary household blenders do not have the power built into every Vitamix Professional Series, to consistently perform the variety of kitchen tasks. The Professional Series' rugged construction and design assure unparalleled service for many years to come. And our 7-year warranty is backed by Vitamix's 80- plus years in designing, building and backing commercial-grade blending equipment.Q: How does the Professional Series compare to a food processor? Can it take the place of a food processor?A: The Professional Series is far more versatile and powerful than ordinary household food processors. The Professional Series has been thoughtfully designed to take care of virtually every kitchen blending task with perfect consistency, time after time. The only function that an ordinary food processor performs more efficiently is coarsely chopping large quantities of solid foods, due to its very powerful blades and motor. However, this task can be successfully completed by the Professional Series by pulsing the same foods in smaller quantities or in several batches, being careful not to over-blend.Q:Why is the Professional Series more expensive than some ordinary household blenders?A: The Professional Series is truly professional-grade kitchen equipment. Demanded by professional chefs throughout the world, the Vitamix brand is synonymous with premium quality, engineered for top performance and built to last. The Professional Series is designed by some of the most highly trained engineers in the industry and constructed of the highest grade materials. Quality is never compromised. Long after household-grade blending equipment has been replaced, the Professional Series will still be turning out restaurant-quality foods.Q: The Professional Series has a 64 ounce/half gallon container. Can this container be used to prepare smaller quantities of foods or drinks?A: The Professional Series' container has been designed to deliver consistent results whether you are blending 4 ounces or 64 ounces; it makes no difference. Smaller quantities are prepared just as well as full capacities in the Professional Series' generous 64 ounce container.Q: How can the Professional Series prepare both hot and cold foods in the same machine?A: High-speed blade action is the secret to friction heating and making frozen treats in the Professional Series. For frozen treats, the high-performance precision-crafted stainless steel blades crush frozen ingredients and release coldness. The Professional Series is processing ingredients so fast, leaving no time for melting and the mixture refreezes itself. For hot soups and more, the blade speed builds a friction heat that can bring fresh ingredients to a warm serving temperature in 4-6 minutes.Q: The Professional Series has a variable speed control dial. How is that used?A: The variable speed dial allows the user to control the speed of the blades and blending needed for each recipe or ingredient. For a very smooth mixture, the highest speed should be used. For coarsely chopped ingredients, a lower speed should be used for a shorter period of time. The higher speed also insures that the motor stays cooler due to the speed of the cooling fan.Q: The Professional Series comes with two recipe books, Create and Recipes & Techniques from the CIA Master Chefs, containing more 320 recipes. Can I experiment and create my own recipes for the Professional Series?A: The wide array of professionally-developed gourmet recipes in the Professional Series recipe books are designed to provide technique instruction, as well as delicious, easy-to-prepare recipes that we hope will become an important part of your culinary traditions. Once you have mastered these techniques and operation of the Professional Series, we encourage you to experiment and create your own recipes. However, do keep several principles in mind when developing your own recipes:
Q: Where can I purchase a Professional Series? Can I purchase one directly from Vitamix or through the Professional Series website?A: Although Vitamix does not sell the Professional Series directly through this website or the Vitamix website, it is available at specialty and online retailers nationwide. For your convenience, we’ve listed our retailers on our website in the "Where to Buy" link located at the top of each page.Q: How can I contact Vitamix regarding warranty, repairs or ordering parts for my Professional Series?A: Contact Customer Service at 800-848-2649.Mon - Fri 8 AM - 8 PM EST Saturday 9 AM - 5 PM EST Warranty information and parts orders are handled directly by our Customer Service staff. Repairs must have a Return Authorization number obtained through Customer Service. All repairs in the United States are completed at the Vitamix factory. After obtaining a Return Authorization number, pack the machine securely and send it directly to the factory: Vitamix Corporation Attention: Repair Department 8615 Usher Road Cleveland, OH 44138-2103 All repairs in Canada should be sent directly to our warehouse in Windsor, Ontario: Vitamix Corporation Attention: Repair Department 200-1701 Shepard St. East Windsor, ON N8Y 4Y5 Q: What kind of warranty does the Professional Series blender have?A: The Professional Series comes with a 7-year warranty. Be sure to register your Professional Series to insure the warranty as soon as you get the machine. Register Online.Q: How should I clean the Professional Series container after use? Is it dishwasher safe?A: It is best to clean the Professional Series container soon after use. Simply add warm water and a few drops of dishwashing detergent to the container, secure the lid and run on HIGH for 30 to 60 seconds. Rinse and dry thoroughly. Wipe other surfaces with a damp cloth as needed. Never use any abrasive cleaners or scouring pads on any part of the unit. Washing container in the dishwasher is not recommended and may cause damage.Q: What makes the Professional Series better than the competition?A: Dependability and innovation have always made Vitamix® the best in the business. In each piece of equipment lie the experience, the ability and the know-how of our specialists. We are the blending experts. The Professional Series offers more power, more control, more capacity and more options.Q: Can I remove the Professional Series blades to clean them?A: The container, including the blades, can usually be sufficiently cleaned by blending warm water and a few drops of dishwashing detergent in the container for several minutes. However, there may be a rare occasion when something gets wound around the blade apparatus, which happens most often with raw meat. In that case, we advise that you call Vitamix Customer Service at 800-848-2649. They will instruct you how to safely remove, clean and re-assemble the blade assembly if needed.Q: Where can I find the serial number on my Professional Series?A: The serial number is located beneath the bar code on the back of your machine.Q: Where is Vitamix Corporation located?A: Vitamix Corporation world headquarters is located near Cleveland, Ohio in a brand-new state-of-the-art manufacturing facility built to conform to environmental standards, surrounded by a natural woodland setting. |
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