Professional Series: Gourmet Performance

WE GUARANTEE YOUR PROFESSIONAL SERIES WILL RUN TROUBLE-FREE FOR 7 YEARS IN HOUSEHOLD USE OR WE WILL FIX IT FOR FREE!

Quite simply, there is nothing that compares to the power, performance and versatility of the Professional Series. And no coverage that comes close to our 7 Year Warranty. Far beyond the scope of the typical kitchen appliance warranty that merely covers defects in workmanship, we guarantee that your Professional Series will perform like new for a full seven years from the date of purchase--or we will fix or repair it for FREE. When you invest in a Vitamix, you are getting the highest-performing, longest-lasting, most user-friendly appliance available--along with a warranty that has truly met it's match.

U.S. AND CANADA 7-YEAR HOUSEHOLD USE

Your Vitamix represents over 50 years of research and development in manufacturing and applications technology. Your machine is now warranted for a total of 7 years as described below.

1. EXTENSION OF WARRANTY

This Warranty is extended by Vitamix Corporation, 8615 Usher Road, Cleveland, Ohio 44138-2199 to the retail purchaser of this product for their own personal use. We recommend that you properly register your purchase by completing and mailing to Vitamix Corporation, the Owner Registration Card delivered with this product. As used herein, the term "retail purchaser" includes the original purchaser (other than those buying for the purpose of resale) and subsequent transferees during the duration of this Warranty. This Warranty is in no event extended to cover a product purchased for commercial, rental or any purposes other than for personal, family or household us

2. SCOPE OF WARRANTY

Vitamix Corporation warrants this appliance to be free from defects in materials and workmanship and to perform satisfactorily in household use up to seven years from the date you purchased your machine when used in accordance with the Professional Series Owner’s Manual.

This warranty is void if this appliance has been subjected to abuse, negligence, accident, alteration or failure to follow operating instructions or the product has been exposed to abnormal or extreme conditions. Cosmetic changes that do not affect performance, such as discoloration of parts of the product in the hands of the user or the effects of the use of abrasive cleaners will not be warranted or considered defects. The cleaning or removal of food products along with any damage caused by allowing them to build up is not covered by this limited warranty.

This warranty is in lieu of any other warranty expressed or implied. No representative or any other person is authorized to make any other warranty or to assume any liability not strictly in accordance with the foregoing. This warranty gives you specific legal rights which may vary from state to state. Outside the U.S. and Canada other warranties may apply. Within the U.S. and Canada, your warranty is honored directly through the Vitamix Corporation.

United States
Vitamix Corporation
8615 Usher Road
Cleveland, Ohio 44138-2103

Canada
Vitamix Corporation
200-1701 Shepherd St. East
Windsor, ON N8Y-4Y5

3. OBLIGATIONS OF RETAIL CUSTOMERS

In the event the appliance needs service or repair:

First, call or Email Customer Service at Vitamix Corporation at 440-235-4840 or 800-848-2649 for replacement parts. If your machine needs to be returned for repair, you will get a Return Authorization number.
Use prepaid return shipping label for return to Vitamix.
If needed pay costs for special shipping either way.
In case of shipping damage, notify the shipper or carrier immediately.

4. OBLIGATIONS OF Vitamix CORPORATION

If the terms and conditions of paragraphs 1 and 2 above are satisfied:

Vitamix Corporation will either repair or replace the product, at its discretion and expense, within a 30-day period of receipt of the product.
In lieu of repair or replacement of products determined to be defective, Vitamix may elect to refund the purchase price if no replacement product is available and if timely repair cannot be made.
Vitamix Corporation will pay ground freight cost for return of product to you.

Please Note
Within the U.S. and Canada, warranty is honored directly through the Vitamix Corporation. Do not return the appliance to the dealer. Call 800-848-2649 or 440-235-4840 or email forf a return authorization number and prepaid label before sending a machine for repair. Outside the U.S. and Canada, contact your dealer for warranty information.

If a machine was bought withing the U.S., Canada or via the web, but is currently ouside the U.S. and Canada all shipping would be the customers responsiblity. Call 440-235-4840 or email Vitamix at service@vitamix.com for more details.

Sign up for Professional Series updates, offers & recipes