Service Center

For Home

U.S. Service

To speak to someone about having your Vitamix product serviced, please call 800.848.2649. 

If your machine or container is still under warranty, Vitamix will repair it at no cost to you, including two-way shipping. If your warranty has expired, Vitamix is able to service machines up to 20 years old, depending on availability of parts. You will be notified of the cost of repair upon our receipt and examination of the machine.

You may also visit our Online Store for additional containers or supplies, or learn more about how to trade in your current Vitamix for credit toward a new machine.

International Service

Please contact your local dealer for servicing of your Vitamix machine.

For Business

U.S. Service

Vitamix and its Authorized Service Providers service all machines still covered under warranty. For instructions on how to send your machine to Vitamix for service, please call 800.886.5235. 

When calling, please have your serial number available, which can be found below the bar code on the back of the machine.

Corporate Headquarters
8615 Usher Road
Cleveland, Ohio 44138 USA
800.886.5235

To find an Authorized Commercial Service Center in your area for warranty or out-of-warranty repairs, please enter your location below.

International Service

Please contact your local distributor for servicing of your Vitamix machine. 

Locate a Commercial Service Center Near You