FAQ - Using Your Vitamix Blender
The warranty for any Vitamix machine is only valid in the country where it was purchased. If the machine undergoes any damage while it is being used in another country, it must be returned to the country where it was purchased for repairs, at the owner's expense. Learn more about our warranty coverage.
Depending on the year your machine was made, the name of your Vitamix model can either be found on the front of the motor base, or on a label on the bottom of the motor base. You can also determine which model you have by contacting customer service.
Have your serial number available at the time of the call. The serial number is located on the back or bottom of your machine's motor base, below the bar code.