FAQ - Products
Open What’s the difference between the machines sold directly by Vitamix® and the ones sold by other retailers?
All Vitamix machines are designed to create smoothies, soups, frozen desserts, and more, with a single appliance. Vitamix offers several packages through our online store and our retailers, to meet the needs of individual home cooks. Depending on the package, the cookbooks, accessories, and container size will vary. For more information on specific packages, please contact our household sales division at 0800 5870 019 or firstname.lastname@example.org.
Vitamix utilises the same blending technology that was originally developed for household machines in its commercial models. Commercial units are designed for applications in restaurant and foodservice businesses. Vitamix offers many different models and custom designs, tailored to the specific needs of each commercial client. Commercial machines come with a three-year limited warranty and an operational manual. They are not accompanied by other support materials, such as cookbooks. Some commercial machines have 3-horsepower motors. The motor works in conjunction with the fan to help keep the machine cooler, thereby extending its life in a commercial application. Even under extreme household use, blenders will not see the use expected in most commercial applications.
Visit our online store to find the right Vitamix machine for your home kitchen.
The Dry Grains Container has blades specially designed for grinding whole grains and simulating the kneading process to prepare dough for the oven.
Open What's the difference between the blades in the Standard Container versus the Dry Grains Container?
The blades in the Standard Container pull food down through the blades during processing. Conversely, the blades in the Dry Grains Container push foods up and away to keep the grains from compacting. This makes it the better choice for grinding whole grains or simulating the kneading process.
Open Do I have to purchase the Dry Grains Container to try grinding grains? Will this break my existing container?
Vitamix® does recommend the purchase of a Dry Grains Container if you will be processing large amounts of whole grains into fresh flours. However, it is okay to use the Standard Container if your desire is to occasionally grind whole grains.
Our Research and Development Team is continuously researching product development. Currently, they have not found a suitable glass container design to meet the strict safety and performance requirements Vitamix places on its products.
Our unique Variable Speed Control enables Vitamix® machines to perform dozens of kitchen tasks without attachments by letting you control the speed of the blades. You can use it to chop, grind, whip, blend, heat, stir, purée, prepare frozen desserts, and so much more. Watch online video demonstrations to learn how the Variable Speed Control can be used to achieve a variety of textures.
The tamper allows you to accelerate the process of blending very thick and/or frozen mixtures that cannot be processed in a regular blender. Using the tamper maintains food circulation by preventing air pockets from forming.
The name of your Vitamix model can be found on the front of the motor base. You can also determine which model you have by contacting Customer Service with the serial number located on the back of your motor base, under the bar code. Please have your serial number available when you call.
The tamper allows you to accelerate the processing of very thick and/or frozen mixtures that cannot be processed in a regular blender. Using the tamper maintains circulation by preventing air pockets from forming. Many recipes can be created without the use of the tamper, but thicker recipes require the tamper to process them efficiently. While the machine is running, and only through the lid plug opening, use the tamper to press ingredients into the blades as you make frozen ice creams and nut butters, or puree fruits and vegetables.
The serial number is located on the back or on the bottom of the motor base, under the bar code.
The S30 is the only personal blender made with high-quality Vitamix® components and backed by a 7-year full warranty. Its two container sizes maximize the range of recipes it can create, while the Variable Speed Control achieves precise textures. Read more
At this time, the 0.6-litre Container / Travel Cup is only designed for use with the S-Series. We are monitoring the level of interest in a personal blending cup that could be used with larger C- and G-Series machines. The S30 was actually created as a result of customer feedback, so we can say confidently that your interest in this product is being passed to our Product Development team.
The 0.6-litre container can be used to transport hot liquids, but cannot be used to blend hot recipes or ingredients because it does not have a vent to release steam.