FAQ - Warranty/Registration
To find out if your machine is under warranty, contact Customer Service and have your serial number available, which can be found on the back or bottom of your machine's motor base, under the bar code.
Yes, the warranty is transferable. We will honour the remaining warranty based on the original date of purchase.
No, these items are not covered under warranty. Please contact Customer Service for any additional information.
Most warranties are counted in days or limited by cycle counts on the machine. Vitamix counts its warranties in years with no limitations on cycle counts. See the warranty language in your Owner’s Manual for a further explanation of the warranty that came with your machine.
For the specific details of your warranty, please refer to the warranty certificate that came with your machine. You may also contact Customer Service, and have your serial number available at the time of the call. The serial number is located on the back or bottom your machine's motor base, under the bar code.
The serial number is located on the back or on the bottom of the motor base, under the bar code.
Vitamix warranties cover all parts, performance, and labour. If any part of your machine needs to be repaired or replaced during the length of your warranty (excluding damage caused by user error), Vitamix will take care of it at no charge, including two-way shipping. The length of your machine’s warranty depends on the model you select. An extended warranty is also available for all Vitamix machines at the time of original purchase.
Registering your machine with Vitamix® helps us update you with product notifications as necessary.