FAQ - Food Preparation

The Vita-Prep 3 is intended for use in a commercial kitchen. The Vita-Prep 3 does not come with a recipe book and carries the commercial warranty.

Vitamix® warrants to the original end-user that:

Motor Base:
If the motor base fails within thirty (30) days from the original date of purchase, Vitamix will replace the motor base without charge.

If the motor base within three (3) years from the original date of purchase due to a defect in materials or workmanship, Vitamix will assume the cost of the parts deemed necessary to repair the base.

Container, Lid, and Blade Assembly:
The container, lid, and blade assembly are warranted against defects in material and workmanship for one year from the original date of purchase.

There are two containers that can be used with the Vitamix XL: a 5.6 litre true blending capacity and a 2.0 litre capacity. Other containers cannot be used with the Vitamix XL.

A Variable Speed XL® unit cannot be reprogrammed.

Turn the unit off using the on / off switch, insert the custom chip (this side facing front on the chip facing down), turn the unit back on, count 10 seconds, turn the unit back off using the on / off switch, remove the chip, turn the unit back on using the on / off switch, the unit should be reprogrammed. If it is not reprogrammed follow the preceding steps but insert the chip facing the opposite direction (this side of chip facing down should be facing up). More detailed instructions can be found in the Owner’s Manual.

Vitamix® warrants to the original end-user that:

Motor Base:
If the motor base fails within thirty (30) days from the original date of purchase, Vitamix will replace the motor base without charge.

If the motor base within three (3) years from the original date of purchase due to a defect in materials or workmanship, Vitamix will assume the cost of the parts deemed necessary to repair the base.

Container, Lid, and Blade Assembly:
The container, lid, and blade assembly are warranted against defects in material and workmanship for one year from the original date of purchase.