FAQ - Frozen Treat Mixers
Mix'n Machines
Open Can I blend both hard pack and soft serve ice cream in the Mix’n Machine®?
Yes. Vitamix® provides several types of mixing agitators for blending various types of ice cream consistencies and mix-in treats.
Open Can I blend a smoothie with a Mix’n Machine®?
No. The Mix’n Machine is designed for folding pieces of fruit or candy into an ice cream base, where the fruit or candy is blended to a homogenized consistency, but remains relatively intact.
Open Can I blend hard pack and soft serve ice cream in the Mix’n Machine® Advance®?
Yes. Vitamix® provides several types of mixing agitators for blending various types of ice cream and frozen yogurt consistencies and mix-in treats.
Open Is the Mix’n Machine® programmable?
No. The Mix’n Machine is not programmable.
Open Is the Mix’n Machine® Advance® programmable?
Yes. The Mix’n Machine Advance is optimized with six preset blending profiles from the factory. These programs are optimized for different blending applications. Custom blending programs can be created using a programmer kit in the event one of the six programs does not meet your needs.
Open Can I blend a smoothie with a Mix’n Machine® Advance®?
No. The Mix’n Machine is designed for folding pieces of fruit or candy into an ice cream base, where the fruit or candy is blended to a homogenized consistency, but remains relatively intact.
Open What is the warranty period on the Mix’n Machine®?
Vitamix® warrants to the original end-user that:
If the Mix’n Machine fails within thirty (30) days from the original date of purchase, Vitamix will replace the machine without charge. If the Mix’n Machine fails after thirty (30) days but within three (3) years from the original date of purchase due to a defect in materials or workmanship, the Mix’n Machine motor base is backed by a three-year component warranty with one year on labor. For more information regarding this warranty, please contact your local dealer or a Vitamix service representative at +1.440.782.2450.
Note: Outside the U.S., refer all warranty inquiries to your in-country Vitamix distributor.
Open What is the warranty period on the Mix’n Machine® Advance®?
Vitamix® warrants to the original end-user that:
If the Mix’n Machine Advance fails within thirty (30) days from the original date of purchase, Vitamix will replace the machine without charge. If the Mix’n Machine Advance fails after thirty (30) days but within three (3) years from the original date of purchase due to a defect in materials or workmanship, the Mix’n Machine Advance motor base is backed by a three-year component warranty with one year on labor. For more information regarding this warranty, please contact your local dealer or a Vitamix service representative at +1.440.782.2450.
Note: Outside the U.S., refer all warranty inquiries to your in-country Vitamix distributor.