FAQ - Products
OpenWhat’s the difference between the machines sold directly by Vitamix® and the ones sold by other retailers?
All Vitamix machines are designed to create smoothies, soups, frozen desserts, and more, with a single appliance. Some models offer convenient, pre-programmed settings and/or a Pulse feature, giving you more options for preparing your dishes. Vitamix offers several packages through our online store and our retailers, to meet the needs of individual home chefs. Depending on the package, the cookbooks, accessories, and container sizes will vary. For more information on specific packages and to compare product lines, please click here or contact our household sales division at 800-848-2649 or firstname.lastname@example.org.
Vitamix® does not use coupons or discounts to promote the sale of its machines. However, some retailers may be under contract with Vitamix regarding price. To learn more, contact our household sales consultants at 800-848-2649 or email@example.com.
Vitamix utilizes the same blending technology that was originally developed for household machines in its commercial models. Commercial units are designed for applications in restaurant and foodservice businesses. Vitamix offers many different models and custom designs, tailored to the specific needs of each commercial client. Each commercial model has a National Sanitation Foundation (NSF) sticker, stating that it is certified for use in foodservice businesses. Commercial machines come with a three-year limited warranty and an operational manual. They are not accompanied by other support materials, such as cookbooks. Some commercial machines have 3-horsepower motors. The motor works in conjunction with the fan to help keep the machine cooler, thereby extending its life in a commercial application. Even under extreme household use, blenders will not see the use expected in most commercial applications.
Visit our online store to find the right Vitamix machine for your home kitchen.
The Dry Grains Container has blades specially designed for grinding whole grains and simulating the kneading process to prepare dough for the oven.
OpenWhat's the difference between the blades in the Standard Container versus the Dry Grains Container?
The blades in the Standard Container pull food down through the blades during processing. Conversely, the blades in the Dry Grains Container push foods up and away to keep the grains from compacting. This makes it the better choice for grinding whole grains or simulating the kneading process.
OpenDo I have to purchase the Dry Grains Container to try grinding grains? Will this break my existing container?
Vitamix® does recommend the purchase of a Dry Grains Container if you will be processing large amounts of whole grains into fresh flours. However, it is okay to use the Standard Container if your desire is to occasionally grind whole grains.
Our Research and Development Team is continuously researching product development. Currently, they have not found a suitable glass container design to meet the strict safety and performance requirements Vitamix places on its products.
Our unique Variable Speed Dial enables the Vitamix® machine to perform dozens of kitchen tasks without attachments by letting you control the speed of the blades. You can use it to chop, grind, whip, blend, heat, stir, purée, prepare frozen desserts, and so much more. Watch online video demonstrations to learn how the Variable Speed Dial can be used to achieve a variety of textures.
The tamper allows you to accelerate the process of blending very thick and/or frozen mixtures that cannot be processed in a regular blender. Using the tamper maintains food circulation by preventing air pockets from forming.
The name of your Vitamix model can be found on the front of the motor base. You can also determine which model you have by contacting Customer Service with the serial number located on the back of your motor base, under the bar code. Please have your serial number available when you call.
The minerals from fruits, produce, and leafy greens can cause a film on your container. We recommend pouring one cup of white vinegar into the container and filling it half-full with warm water. Let the container soak in an upright, standing position for several hours, then pour the contents out and use a soft pot scrubber to clean the inside of the container. Be careful while cleaning around the blade assembly as the blades are sharp.
The tamper allows you to accelerate the process of very thick and/or frozen mixtures that cannot be processed in a regular blender. Using the tamper maintains circulation by preventing air pockets from forming. Many recipes can be created without the use of the tamper, but thicker recipes require the tamper to process them efficiently. While the machine is running, and only through the lid plug opening, use the tamper to press ingredients into the blades as you make frozen ice creams and nut butters, or puree fruits and vegetables.
The serial number is located on the back or on the bottom of the motor base, under the bar code.
Certified Reconditioned machines have been returned to Vitamix by their original owner, and have undergone a meticulous, 17-point inspection and reconditioning process. Not just any blender can earn this title. Our Certified Reconditioned machines have been hand-selected for their like-new appearance and performance. Every Certified Reconditioned blender is backed by a 5-year full warranty and 30-day guarantee.
OpenWhy are the durations for the 6000™ timed settings different from the length of pre-programmed settings on other Vitamix models?
We’ve chosen the most commonly used processing times for the timed settings of the 6000™ to maximize the number of recipes you can process automatically. Six diversified timed settings offer a fuller range of recipe versatility in the absence of a manual Variable Speed Dial.
The S30 is engineered with the same quality standards as other Vitamix machines, but offers a smaller footprint for compact kitchens, creates ideal recipe yields for individuals and small families, and allows you to quickly take blends to go. Compare the S-Series to other Vitamix blenders to see if it’s the right fit for you.
Every timed setting of the 6000™ automatically begins on Low, gradually increases to High, and maintains High speed for the duration of the cycle before turning the machine off. The 6000™ has built-in sensors that detect the amount of ingredients that have been placed in the container, and the motor adjusts how quickly it increases speed based on the load it detects.
The Pulse feature processes at a low speed. This gives you the greatest control over the consistency of chopped ingredients, and allows you to add hearty texture to pureed soups and sauces. The Pulse feature works independently, meaning you don’t have to select a timed setting in order to use the Pulse feature.
The timed settings turn the machine off when the associated processing time has passed. For instance, the 1:00 setting automatically turns the machine off after 1 minute of processing. If you feel the recipe needs to be processed a bit longer, you may Pulse until your desired consistency is reached, or choose a setting that will process for a short amount of time, such as the :20 setting. You can also stop the machine any time by pressing the Start/Stop switch. Once the machine is stopped, the motor resets and will start at the beginning of the selected timed setting when the Start/Stop switch is pressed again.
We’ve created the following guide to help you select the correct processing time. Depending on the ingredients of your recipe, you may need to adjust your selection, or use the Pulse feature if a bit more processing is needed.
:20 Milkshakes, Chopping
:30 Frozen Desserts, Fresh Fruit Smoothies
1:00 Frozen Fruit Smoothies
1:30 Dips, Spreads
4:30 Smooth Soups, Fondues
6:30 Thick Soups, Sauces
All reconditioned machines are given a new container and tamper. Opened support materials, such as cookbooks and DVDs, are also replaced. Upon quality inspections for mechanical functionality and appearance, technicians recondition or replace any component that does not meet Vitamix® standards.
The S30 is the only personal blender made with high-quality Vitamix® components and backed by a 5-year full warranty. Its two container sizes maximize the range of recipes it can create, while the Variable Speed Control achieves precise textures. Read more
At this time, the 20-ounce Container / Travel Cup is only designed for use with the S-Series. We are monitoring the level of interest in a personal blending cup that could be used with larger C- and G-Series machines. The S30 was actually created as a result of customer feedback, so we can say confidently that your interest in this product is being passed to our Product Development team.
The 20-ounce container can be used to transport hot liquids, but cannot be used to blend hot recipes or ingredients because it does not have a vent to release steam.