Order Status

Order Status Definitions

Order Received

We've received your order and look forward to processing it for you.

Order Processed

Your order has been processed and is ready to ship.

Partially Shipped

We're sending your order in multiple packages, and have shipped some of them. We'll let you know when the others leave our warehouse.

Order Shipped

Your entire order has shipped and is on its way.

Order Cancelled

Your order has been cancelled. If you change your mind, please submit the order again.

Status Unavailable

We apologize for being unable to display an order status at this time. Please check back soon or call customer service for assistance.