Trade-In-Program

Trade-in older Vitamix models and receive credit back on new full size machine purchases. Learn how easy it is to receive a trade-in credit by calling a Vitamix trade-in sales consultant at 1-800-848-2649.

Getting Started:

1. To take advantage of the Vitamix Trade-in program, you must first purchase a regularly priced new full size or reconditioned machine directly from Vitamix by calling 1-800-848-2649.
2. Your sales consultant will send you a Trade-in Voucher with a Return Authorization number (RA#) and instructions to complete the trade-in process.
3. Once you receive your Trade-in Voucher, follow their instructions to complete the trade-in process.
4. Vitamix will issue your refund ($100 U.S./$150 Canada) upon receipt of your old machine when accompanied by your Trade-in Voucher.

Already purchased a machine?

1. If you are within 90 days of your machine purchase, you can still take advantage of the Vitamix Trade-in program. First, you must purchase a regularly priced new full size or reconditioned machine directly from Vitamix by calling 1-800-848-2649.

Vitamix Trade-in Facts:

• Offer is only valid in the U.S. and Canada
• You must purchase your new full size machine directly from Vitamix to receive a trade-in refund credit
• Outside of free shipping, no other promotions or discounts apply
• All household countertop blenders accepted for trade-in
• Machines being traded-in MUST be sent directly to Vitamix
• Machines sent to Vitamix for trade-in credit cannot be returned
• Credit is issued to the customer after Vitamix receives the old machine
• Credit for all trade-ins will be issued in the same form of payment the customer used to purchase their new machine
• This promotion is not valid for commercial customers, dealers, distributors, or affiliates
• The trade-in option is applicable within 90 days from the date of purchase of your new machine
• Refund will be issued in the same manner of payment used to purchase your new machine
• Trade-in credit cannot be applied to purchases older than 90 days
• Only one trade-in is accepted for each new machine purchased

Shipping Instructions for Trade-in machines:

Follow the instructions indicated on your Trade-in Voucher to send your old machine to the appropriate address below. Please contact a Vitamix sales consultant for a Return Authorization number and the appropriate shipping address.

• U.S. Customers

  • Vitamix Trade-in Center
    8615 Usher Road
    Cleveland, OH 44138
  • Vitamix Trade-in Center
    38 Isidor Ct
    Sparks, NV 89441

• Canadian Customers

  • Vitamix Corporation
    c/o Purolator International
    121 Thirtieth Street, Unit 400
    Etobicoke, ON M8W 3C1

• Must include your Trade-in Voucher

• Customers are responsible for shipping cost when sending in their old machine

• Packages MUST be insured and contain a tracking number

• Vitamix is not responsible for lost shipments