Vitamix 10 Year Limited Warranty

1. Product Registration.
   Vita-Mix Corporation (“Vitamix”) strongly encourages you to register your purchase by completing and returning the product registration card that came with this product if one was included. You can register at vitamix.com/warranty; or by calling Vitamix at 1.800.848.2649 or 1.440.235.4840. 
   
   
2. Who Can Seek Warranty Coverage.
   This Warranty is extended by Vitamix to the original owner of this product when purchased from Vitamix or its authorized retailers who are subject to Vitamix’s quality controls. Please note that because Vitamix is unable to oversee or control the quality of its products sold by unauthorized sellers, this Warranty is not available for products purchased from unauthorized sellers. This Warranty is not transferable.
   
   
3. What is Covered.
   Vitamix warrants that this product will be free from defective materials or workmanship when this product is used and maintained in accordance with the owner’s manual. If in Vitamix’s sole discretion it deems a product defective in materials or workmanship, Vitamix will at no charge to you and in Vitamix’s sole discretion (1) repair the product, using new or refurbished replacement parts, or (2) exchange the product with the same or similar product that is new or refurbished from new or serviceable used parts, and is at least functionally equivalent to the original product. A replacement or repaired product assumes the remaining warranty period of the original product. When a product or part is replaced or repaired, any replacement product or part becomes your property and any parts that are replaced or repaired become Vitamix’s property. Any incorrect or non-Vitamix product sent to Vitamix will, at Vitamix’s sole discretion, be destroyed or return to you at your cost. This Warranty extends for a period of 10 years measured from the early of the date of purchase or date of delivery, as permitted by law.
   
   
4. What is Not Covered.
   This Warranty does not apply to: products used commercially, rental, or in non-household applications; products with altered or missing serial numbers, or products not purchased from Vitamix or an authorized Vitamix retailer. This Warranty does not cover cosmetic changes that do not affect performance, such as discoloration, food build up, or scratches. This Warranty does not cover damage or product failure caused by misuse, negligent handling, failure to follow the instructions in the owner’s manual, which includes failing to perform maintenance and cleaning of your product. This Warranty does not cover damage to property due to spills, improper installation, inadequate operating environments, or other factors beyond Vitamix’s control. Removal of the data label containing serial number information will void your warranty. Using third party parts will not void this Warranty. However, any parts that are used and/or installed on your product that are not genuine Vitamix parts are not covered by this Warranty. This Warranty does not cover damage or failure that results from the use and/or installation of parts on your product that are not genuine Vitamix parts or parts authorized by Vitamix. This Warranty does not cover damage or defect caused by service or repair performed by any person or entity other than Vitamix or an authorized Vitamix service provider. Vitamix will not be responsible for the cost of any unauthorized warranty repairs. This Warranty does not cover damage resulting from use of the product outside of the country where it was sold and built to be used, and Warranty service may be restricted to the country where Vitamix or its authorized distributors originally sold the Vitamix product. This warranty does not cover parts which require regular replacement to ensure the proper functioning of your product or products offered as special promotions with purchase, which include filters, seals, etc. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE, JURISDICTION TO JURISDICTION OR COUNTRY TO COUNTRY. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE WARRANTY PERIOD OF THIS WARRANTY. SOME STATES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. VITAMIX’S RESPONSIBILITY FOR MALFUNCTION AND DEFECTS ARE LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. THE MAXIMUM LIABILITY FOR WHICH VITAMIX MAY BE RESPONSIBLE WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF THE CLAIM. NO EMPLOYEE OR REPRESENTATIVE OF VITAMIX OR ANY THIRD PARTY IS AUTHORIZED TO MODIFY OR MAKE ANY ADDITIONS TO THIS WARRANTY. NO OTHER WARRANTIES GIVEN BY ANY PERSON, INCLUDING A DEALER OR RETAILER, WITH RESPECT TO ANY PRODUCT SHALL BIND VITAMIX. IN NO EVENT, WHETHER BASED ON CONTRACT, INDEMNITY, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL VITAMIX BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT OR REVENUE. SOME STATES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
   
   
5. How to Obtain Return Authorization Under This Warranty.
   In the event that you need service or repair, please contact Vitamix Customer Service at service@vitamix.com, 1.800.848.2649 or 1.440.235.4840. You will only be asked to provide a date of purchase and proof of purchase for any blender that has not been registered with Vitamix. Any other requirements beyond this submission shall not apply. For products subject to this Warranty, you will be provided with a return authorization number and shipping instructions. Vitamix will pay standard shipping costs on the return of a product for warranty service and for return shipment o to you after the warranty service. Vitamix is not responsible for items lost in transit. For this reason, Vitamix highly recommends getting a tracking number or delivery confirmation when shipping your package. You are responsible for the costs of special shipping requests. Within the U.S.A. and Canada, this Warranty is honored directly through the Vita-Mix Corporation. If you need to use the Warranty in Mexico for service, components, consumables or repairs, contact Vita-Mix Electrodomésticos, S. de R.L. de C.V. whose information is described below: United States México Vita-Mix® Corporation Vita-Mix Electrodomésticos, S. de R.L. de C.V. 8615 Usher Road Calle Artemio del Valle Arizpe No. Ext. 16 No. Int. 2DO Piso, Cleveland, Ohio 44138-2199 Colonia del Valle, Alcaldia Benito Juarez, Ciudad de México, México C.P. 03100 1.800.848.2649 Customer Service Telephone: 01 800 436 0110 service@vitamix.com Tel: (+52) 55 4738 6258 You will be deemed to have accepted the returned product “as is” upon delivery unless you notify Vitamix of any problem, including shipment damage, within 48 hours of delivery.
   Date of Purchase _______________ Purchased From ___________________ Brand __________________________
   Model ___________________
   
   

United States
Vita-Mix Corporation
8615 Usher Road
Cleveland, Ohio 44138-2199
1-800-848-2649
service@vitamix.com

Canada
Vita-Mix Corporation
200-1701 Shepherd Street East
Windsor, OntarioN8Y 4Y5
1-800-848-2649
service@vitamix.com

You will be deemed to have accepted the returned product “as is” upon delivery unless you notify Vitamix of any problem, including shipment damage, within 48 hours of delivery.