How to Obtain Return Authorization Under This Warranty.
In the event the Container or Container Component needs service or repair, please call Vitamix Customer Service at 1-800-848-2649. You will be asked to provide a date of purchase and proof of purchase for any product that has not been registered with Vitamix. For product subject to this Warranty you will be provided with a return authorization number, up-to-date shipping instructions and a pre-paid return pick up label. Vitamix will pay standard shipping costs on the return of a Container or Container Component for warranty service and repair and for return shipment of the product to you after the warranty repair or replacement. Purchaser is responsible for the costs of special shipping requests.
Within the U.S.A. and Canada, this Warranty is honored directly through the Vita-Mix Corporation.
8615 Usher Road
Cleveland, Ohio 44138-2199
200-1701 Shepard Street East
Windsor, Ontario N8Y 4Y5
You will be deemed to have accepted the returned product "as is" upon delivery unless you notify Vitamix of any problem, including shipment damage, within 48 hours of delivery.