FAQ - Products
Open What’s the difference between the machines sold directly by Vitamix® and the ones sold by other retailers?
All Vitamix machines are designed to create smoothies, soups, frozen desserts, and more, with a single appliance. Some models offer convenient, pre-programmed settings and/or a Pulse feature, giving you more options for preparing your dishes. Vitamix offers several packages through our online store and our retailers, to meet the needs of individual home chefs. Depending on the package, the cookbooks, accessories, and container sizes will vary. For more information on specific packages and to compare product lines, please click here or contact our household sales division at 800-848-2649 or email@example.com.
Vitamix utilizes the same blending technology that was originally developed for household machines in its commercial models. Commercial units are designed for applications in restaurant and foodservice businesses. Vitamix offers many different models and custom designs, tailored to the specific needs of each commercial client. Each commercial model has a National Sanitation Foundation (NSF) sticker, stating that it is certified for use in foodservice businesses. Commercial machines come with a three-year limited warranty and an operational manual. They are not accompanied by other support materials, such as cookbooks. Some commercial machines have 3-horsepower motors. The motor works in conjunction with the fan to help keep the machine cooler, thereby extending its life in a commercial application. Even under extreme household use, blenders will not see the use expected in most commercial applications.
Visit our online store to find the right Vitamix machine for your home kitchen.
The Dry Grains Container has blades specially designed for grinding whole grains and simulating the kneading process to prepare dough for the oven.
Open What's the difference between the blades in the Standard Container versus the Dry Grains Container?
The blades in the Standard Container pull food down through the blades during processing. Conversely, the blades in the Dry Grains Container push foods up and away to keep the grains from compacting. This makes it the better choice for grinding whole grains or simulating the kneading process.
Open Do I have to purchase the Dry Grains Container to try grinding grains? Will this break my existing container?
Vitamix® does recommend the purchase of a Dry Grains Container if you will be processing large amounts of whole grains into fresh flours. However, it is okay to use the Standard Container if your desire is to occasionally grind whole grains.
Our Research and Development Team is continuously researching product development. Currently, they have not found a suitable glass container design to meet the strict safety and performance requirements Vitamix places on its products.
Our unique Variable Speed Dial enables the Vitamix® machine to perform dozens of kitchen tasks without attachments by letting you control the speed of the blades. You can use it to chop, grind, whip, blend, heat, stir, purée, prepare frozen desserts, and so much more. Watch online video demonstrations to learn how the Variable Speed Dial can be used to achieve a variety of textures.
The tamper allows you to accelerate the process of blending very thick and/or frozen mixtures that cannot be processed in a regular blender. Using the tamper maintains food circulation by preventing air pockets from forming.
The name of your Vitamix model can be found on the front of the motor base. You can also determine which model you have by contacting Customer Service with the serial number located on the back of your motor base, under the bar code. Please have your serial number available when you call.
The minerals from fruits, produce, and leafy greens can cause a film on your container. We recommend pouring one cup of white vinegar into the container and filling it half-full with warm water. Let the container soak in an upright, standing position for several hours, then pour the contents out and use a soft pot scrubber to clean the inside of the container. Be careful while cleaning around the blade assembly as the blades are sharp.
The tamper allows you to accelerate the process of very thick and/or frozen mixtures that cannot be processed in a regular blender. Using the tamper maintains circulation by preventing air pockets from forming. Many recipes can be created without the use of the tamper, but thicker recipes require the tamper to process them efficiently. While the machine is running, and only through the lid plug opening, use the tamper to press ingredients into the blades as you make frozen ice creams and nut butters, or puree fruits and vegetables.
The serial number is located on the back or on the bottom of the motor base, under the bar code.