We are so certain that you will see the value and benefits of using your Vitamix each day that we are happy to offer a risk-free, 30-day, in-home trial. If you are not completely satisfied and don't find Vitamix to meet your expectations, simply return it within 30 days for a full refund - we will even pay for return shipping. Vitamix stands behind its products and our commitment to your satisfaction is our top priority.
Returns After the 30-day, in-home trial.
If you choose to return your Vitamix machine after the 30-day trial period, a restocking fee will apply and you will be responsible for shipping. After 30 days, the customer is responsible for the cost of return shipping.
Product returns between:
60 days - 90 days the restocking fee is 15% of the purchase price
91 days - 6 months the restocking fee is 25% of the purchase price
6 months - 1 year the restocking fee is 35% of the purchase price
No product returns are accepted after 1 year from the date of purchase.
How to Return
To return a machine or other product purchased from Vitamix at any time, you will need a Return Authorization (RA) number. To obtain this number, call 1-800-848-2649 or email firstname.lastname@example.org. Credit for all returns will be refunded in the same manner as the original payment.
Upgrade to Better Blending
Every Vitamix blender can help you make the same variety of recipes. Just select the product series below that fits your serving sizes and your counter space, and we’ll lead you from there.