Vitamix 隐私声明

Effective Date: November 7, 2021

我们致力于在您与我们交流时,保护您的隐私。本隐私声明(以下称为“隐私声明”或“声明”)列出 Vita-Mix Corporation、Vita-Mix Holdings Company、Vita-Mix Manufacturing Corporation 以及 Vita-Mix Management Corporation(以下称为 "Vitamix" 或“我们”)就相关信息(包括个人数据,即与已识别或可识别身份的自然人相关的任何信息)的隐私惯例,而我们通过个人与 Vitamix 及其网站(我们的“网站")、移动应用程序、产品和服务的交流获得相关信息。本声明不适用于求职者或 Vitamix 员工。

Please read the information below to learn about the Personal Data collected about you and how it is used. Please note that there is a separate Terms of Use found in the “Legal Notice” hyperlink located at the bottom of our Site. If we make any changes to this Statement we will notify you by means of a prominent notice on our Site prior to the change becoming effective. The most current version of the Statement may be reviewed by clicking on the “Privacy” link located at the bottom of our Site. This Privacy Statement is effective from the date set out at the top of this Privacy Statement or, if earlier, the date that the update is first advised to you or posted on our Site. By your continuing to access our Site, or by undertaking any of the activities set out in Section 1 below which lead us to collecting your Personal Data, you agree to be bound by this Privacy Statement.

If you are visiting our Site from the European Union (“EU”) or where applicable EU data protection laws so provide, please see Section 10 on your EU Privacy Rights for additional information. Similarly, if you are a California resident, please see Section 11 regarding additional rights afforded to you under California law.

隐私声明内容

  1. 收集的个人数据
  2. 我们如何处理您的个人数据和法律依据
  3. 我们与谁共享个人数据
  4. 您的选择
  5. 数据保留
  6. 数据安全
  7. 第三方站点链接和隐私声明
  8. 儿童隐私
  9. 国际传输您的个人数据
  10. 您的欧盟隐私权
  11. 您的加利福尼亚的隐私权
  12. 您的“澳大利亚隐私权”
  13. 联系信息
  1. 收集的个人数据

    我们收集的个人数据类型取决于您如何使用本网站或如何与 Vitamix 互动。

    个人数据来源

    在您执行以下操作时,我们会直接向您收集个人数据:

    • 向我们注册电子商务商店帐户、注册您的产品、向我们注册您的电子邮件地址、或选择接收时事通讯,
    • 参加由我们赞助的抽奖活动或比赛,
    • 注册我们的“Vitamix 会员计划”(Vitamix Loyalty Program),
    • 注册特定第三方提供的特别优惠,
    • 发送电子邮件或反馈,提交表单或通过电子邮件发送其他信息,
    • 通过社交媒体与 Vitamix 交流,
    • 在我们的网站上或通过电话订购或亲自购买产品与服务时,提交您的信用卡或其他付款信息
    • 通过电话、邮件或任何类型的电子信息直接与 Vitamix 联系,以请求销售、服务、信息、保修或客户支持,或
    • 完成调查。
    • Engage with website chat tools.

    Please see Section 4 below on Your Choices in order to correct or amend Personal Data that you have already submitted. It is your responsibility to provide us with accurate data, and to provide us with updated Personal Data when it changes.

    在某些国家/地区,我们使用第三方本地分销商来供应和维护我们的产品,包括提供客户支持。在我们使用分销商的地方,他们将代表我们收集如上所述通常直接从您那里收集的所有信息,并在美国将其转移给我们。

    Vitamix also collects Personal Data from other Vitamix entities. In addition, Vitamix receives Personal Data from third parties who provide services to us, such as web analytics providers. If you allow cookies, our Site may automatically collect Some Personal Data, regarding your Internet or other electronic network activity.

    个人数据类别

    Vitamix 通常会直接向您收集个人数据(通过电子、书面或口头方式)。此个人数据包括:


    • 标识符(如姓名、电子邮件地址、邮寄地址和电话号码等联系信息;账户登录凭据;您的兴趣爱好;出生日期;您的社交媒体用户名和帖子内容)
      • We use this information to allow you to log on to our Site and access the features available on the Site. This information is also used to facilitate transactions and communications with you.


    • 商用信息(包括信用卡信息、账单地址和银行账户信息等付款信息;购买或产品/服务使用历史记录;产品序列号)
      • 我们将此信息用来促进与您之间的交易,并允许在“网站”上购买 Vitamix 产品,以及注册已购买的产品。


    • 受保护类的特征(人口统计数据,如家庭人数、年龄、性别等,这些数据可能会揭示受保护类关于成员资格的信息)
      • 我们将此信息用来与您可能共享您感兴趣的内容,以确保您充分利用 Vitamix 产品和我们的社区。


    • 互联网或其他电子网络活动(当您访问我们的“网站”并允许 Cookie 时收到的数据,包括 IP 地址、重定向像素、清晰的 GIF、设备和浏览器类型,以及参考 URL)
      • We use this information to measure and improve the performance of our Site, as well as to remember your information and preferences on our Site and to deliver advertisements that may be of interest to you. For more information on cookies, please see the Vitamix Cookie Statement.


    • 地理位置数据(您的位置)
      • We use this information to facilitate our interactions and transactions with you and to deliver advertisements that may be of interest to you.


    • 音频/视频信息(照片、图片、视频和其他用户生成的内容,如您可能为参加比赛或抽奖而提交的材料)
      • 我们将此信息用于在“网站”中和通过社交媒体与您交流,以及帮助您参加比赛或抽奖活动。


    Please note that Vitamix will not directly solicit or use biometric or healthcare information from you, but if that information is voluntarily provided in an email, social media post, recorded telephone call, or other communication, it will be stored on our systems.

    加利福尼亚州不跟踪披露

    访问网站(如 Vitamix 网站)时,您的浏览器会自动与该网站分享特定信息,如您的 IP 地址和其他设备信息,而根据适用法律,这些信息也可能被视为个人数据。部分数据还将发送到在网站上提供内容的第三方内容提供商(如:广告商、网站分析公司等)。这类分享可能会允许网站和/或者内容供应商随时、跨多个网站进行追踪。目前,Vitamix 网站不会响应由浏览器插件发送的“不跟踪”信标,因为还没有关于如何解释来自浏览器的“不跟踪”信号的共同协议。

  2. 我们如何处理您的个人数据和法律依据

    我们处理您的个人数据以便:

    • 向您提供我们的产品或服务或处理您的订单 - 这是履行与您签订的合同的必要条件,
    • Send you administrative notices to inform you about important changes in our contractual relationship – this is necessary for the performance of a contract with you or for our legitimate interest to do so,
    • 解决争议并执行我们与您达成的协议,包括我们的网站使用条款 - 这对于我们的合法利益是必要的,用于维护我们的利益和主张,
    • Provide you with a more efficient and customized educational and shopping experience, provide you with customized marketing and promotional services and inform you about our products, services, special offers and upcoming events that may be of interest to you, statistically analyze Site use (for more information in this respect, see our separate Cookie Statement), improve our product and service offerings, and enhance our Site's content, layout, and services – this is necessary for our legitimate interests as set out herein or based on your consent (in which case we would ask you separately to provide your consent to a particular processing activity).
    • 如果您不提供您的个人数据,我们可能无法执行上述任何一项。

  3. 我们与谁共享个人数据

    We do not sell any of your Personal Data, including your name, mailing address or email address, to any companies. Your Personal Data may be shared with other Vitamix companies (i.e., intra-group) for all the purposes described in Sections 1 and 2. We may also provide some of our services through contractual arrangements with other Vitamix companies and third party service providers including our distributors whole collect and process the Personal Data on our behalf, in particular for local sales, distribution and maintenance of our products, including providing customer support and for IT support, hosting and maintenance services and mailing or delivery/transport services.

    We need to share your Personal Data with other third parties in order to deliver the requested products or services. In particular, we must release your credit card information to the card-issuing bank or a payment provider to confirm payment for products and services you purchase from us. We also share your Personal Data with accounting and consulting firms and external counsel. We may use third parties to perform other functions including fraud screening providers, e-commerce service providers, analytics providers, data hosting providers, and other companies that help us improve our products and services. We may disclose your Personal Data to these third parties performing services in the United States or other locations where Vitamix or our service providers maintain facilities or operations. For the purposes of fraud prevention or misuse of services, we may share your Personal Data with Forter, Inc. when you place an order on our website. This is a common process and we use one of the most respected third-party providers of fraud screening services in Forter, Inc. Forter Inc. may use such information in accordance with the Forter privacy policy accessible here: https://www.forter.com/service-privacy-policy/.

    我们可能会与特定第三方(例如我们的广告商)共享数据(如 IP 地址、重定向像素、清晰的 GIF、设备和浏览器类型,以及参考 URL),以便为您提供定制的促销活动。但是,我们不会出于任何自己的营销目的而向任何第三方广告商出售、出租或与之共享我们直接从贵处或从第三方收集的关于您的“个人数据”。如果您想了解有关共享数据以便提供定制广告或促销活动的更多信息,请访问 http://www.aboutads.info/consumers/。我们还可能会以匿名或聚合的方式使用或共享您的信息。

    有时,执法机构或其他公共机关以及司法机关、法院或法庭可能会要求我们与他们或其他方共享个人数据。我们将在收到法院命令、传票、手令或其他法律程序时,在履行法律、国家安全、公共利益或执法义务,或保障我们在法律、行政或其他诉讼程序中利益的必要范围内披露个人数据,这可能会要求我们与诉讼的其他当事方及其外部法律顾问共享个人数据。我们保留向执法机构举报我们确实认定为违法活动的权利。

    We may buy or sell or outsource all or part of our business or the business of a third party. All or part of your Personal Data may be transferred to a third party, new business or owner as a result of such arrangements or transactions, in accordance with applicable laws, however, your Personal Data will continue to be protected by any pre-existing Privacy Statement of Vitamix, unless you agree otherwise or we subsequently update it in accordance with this Privacy Statement.

    公开发布。您还应该知道,当您在本网站的任何公共区域自愿披露您的个人数据时,该个人数据以及您的通信中披露的任何信息都可能被第三方收集和使用,并可能导致第三方发送非请求消息。此类活动超出我们的控制范围。如果您不希望第三方查看您的评论,建议您不要做此类公开提交。

  4. 您的选择

    如果您不希望收到有关我们产品、服务、特别优惠和即将举行的活动的信息,请单击我们的电子邮件和电子时事通讯中显示的“取消订阅”链接,或您可以按下方列出的地址或电子邮件地址与我们联系,我们将从邮寄列表中移除您的名字。

    单击“我的帐户”即可访问您的个人数据,并更正、修改或删除您在本网站上向我们提供的任何个人数据,或者单击附加在电子邮件和电子时事通讯中的“更新个人资料”链接,即可更改偏好设置。您也可以通过向我们发送电子邮件(邮件地址为 privacy@vitamix.com)以访问您的个人数据。联系我们时请写上姓名、地址和/或电子邮件地址。

    It is possible that you may be denied access to your Personal Data. For instance, access can be denied when: giving one person access would compromise another’s privacy rights; disclosure is likely to interfere with the safeguarding of national security, defense, or public security; and disclosure could interfere with law enforcement or legal actions. These are only examples, and access may be denied in other situations in compliance with applicable laws. For additional information about EU rights, please see Section 11 below.

  5. 数据保留

    我们保留个人数据的期限为达到以下目的所需的时长:为合理满足如本文所述收集“个人数据”的目的;履行您与我们之间的合同(如有);以及遵守法律和法定义务,例如税务、贸易和公司法。当我们不再需要您的个人数据用于我们的目的时,我们会销毁、删除或清除该“个人数据”或将其转换为匿名形式。

  6. 数据安全

    Vitamix 将采取合理措施保护我们所拥有的个人数据,避免数据丢失、滥用、未授权的访问、披露、篡改和破坏。例如,我们使用安全措施,包括保护和监控我们的网络,以及控制对我们的文件、设备和建筑物的访问。

  7. 第三方站点链接和隐私声明

    本声明仅适用于 Vitamix 的处理活动,包括与通过本网站收集的个人数据相关的处理活动。只要单击另一个网站(“链接站点”)的链接,您便不在本网站上了。本声明不适用于任何链接站点的内容或隐私惯例,且 Vitamix 对此类链接站点的运营概不负责。我们希望您阅读收集个人数据的每个网站或链接站点的隐私声明。如果您对广告商、其他网站或链接站点的隐私政策或对他们所收集的信息的使用方式有任何疑问,请直接与他们联系。

  8. 儿童隐私

    We do not use the Site to knowingly collect Personal Data from children under the age of thirteen (13), nor is this Site designed for or directed at children. By using the Site, you represent that you are age thirteen (13) or over. If you are a child under thirteen (13) years of age, you are not permitted to use the Site and should not send any Personal Data about yourself to us through the Site. If you believe that a child may have provided his or her Personal Data to us, please contact us using the contact information at the end of this Statement. In the event that we become aware that we have collected Personal Data from a child under the age of thirteen (13), we will dispose of that Personal Data immediately.

  9. 国际传输您的个人数据

    By using the Site or providing Personal Data to Vitamix or its distributors or processors, you consent to, your Personal Data being transferred to the United States where Vitamix is headquartered. If you are not a resident of the United States, your country’s laws governing data collection and use may differ from those in the United States. For example, the data protection laws of the United States have not been found by the European Commission to provide the same level of protection as EU data protection law. Some of the third parties with whom we share your Personal Data are also located in third countries that do not provide the same level of protection to your Personal Data. Certain third countries have been officially recognized by the European Commission as providing an adequate level of protection (list available here). Transfers to third parties located in other third countries outside the European Economic Area (“EEA”) (which, for the purposes of this policy, includes Switzerland and the United Kingdom) take place using an acceptable data transfer mechanism, such as the EU Standard Contractual Clauses, Binding Corporate Rules, approved Codes of Conduct and Certifications on the basis of permissible statutory derogations or otherwise pursuant to contractual obligations which oblige the third party to provide no less protection of your Personal Data as would be required in the jurisdiction in which you are based. Please contact privacy@vitamix.com, if you want to receive further information or, where available, a copy of the relevant data transfer mechanism.

  10. 您的欧盟隐私权

    如果您是从欧盟或欧盟数据保护法适用的地区访问本网站,则可以针对您的个人数据行使以下权利:

    访问

    您有权要求我们向您确认是否正在处理您的个人数据以及此方面的特定信息。

    纠正

    您有权要求纠正不准确的个人数据,并填写不完整的数据。

    反对

    当我们以合法利益为理由处理个人数据时,您有权以与您的特定情况相关的令人信服的合法理由反对处理您的个人数据,但法律条款明确规定该处理则除外。此外,您有权随时针对您的个人数据因直接营销用途进行处理而提出异议。

    可移植性

    您可以以结构化、常用和机器可读的格式收到您向我们提供的个人数据,并且有权不受阻碍地将这些数据传输给其他数据控制者。只有在基于您的同意或合同进行处理且通过自动化方式进行处理时,才存在此权利。

    限制

    在以下情况下,您可以请求限制个人数据的处理:(i) 您对数据的准确性提出异议 - 我们需要一段时间来核实您的请求;(ii) 处理行为不合法,您反对将其删除并要求限制处理;(iii) 我们不再需要该数据,但您告诉我们您需要该数据来提出、行使或捍卫合法主张;或 (iv) 您基于公共或合法利益反对进行处理 - 我们需要一段时间来核实您的请求。

    删除

    如果您的个人数据对于我们收集的目的而言已不再必要,您已撤回您的同意且不存在进行处理的其他法律依据,您已反对且不存在进行处理的任何凌驾性合法理由,处理是不合法的行为,或者必须删除以遵守法定义务,则您可以请求删除您的个人数据。

    提出申诉的权利

    您还有权向监管机构提出申诉,特别是在您所居住的欧盟成员国内或申诉主题事项发生的地点。

    拒绝或撤回同意的权利

    请注意,如果我们要求您同意特定处理,您可以自由拒绝同意,并且您可以随时撤回您的同意,而不会产生任何不利的负面后果。在撤回您的同意之前发生的任何个人数据处理的合法性将不会受到影响。

    If you have questions about exercising any of those rights or their applicability to any of our particular processing activities or have questions about any data transfer mechanism or want a copy thereof, you may contact us at privacy@vitamix.com or at the address provided in Section 11 below.

  11. 您的加利福尼亚的隐私权

    如果您是加利福尼亚州的居民,则可以根据《加利福尼亚消费者隐私法》获得以下权利。

    访问权

    您有权要求我们披露收集的“个人数据”的类别、收集个人数据的来源类别、用于收集的业务或商业目的、与我们共享个人数据的第三方类别,以及我们所拥有关于您的“个人数据”的部分。您也有权要求我们以易于使用的格式向您提供“个人数据”。

    要求删除的权利

    您有权要求我们删除从您那里收集的“个人数据”。但是请注意,如果某些信息对于检测安全事件、行使言论自由,保护或捍卫法律主张,或对于合理符合消费者期望的内部使用是必需的,则某些删除“个人数据”的请求可能会被拒绝。

  12. 您的“澳大利亚隐私权”

    If you are a resident of Australia, the following rights are available to you under the Australian Privacy Act 1998 (Cth).

    访问

    您有权要求访问我们持有的您的个人数据。

    纠正

    如果我们持有的您的个人数据有误,有待于更新、完整或关联或具有误导性,则您有权要求我们将其进行合理更正。

  13. 联系信息

    除非另有说明,否则 Vitamix 是根据本声明处理个人数据的数据控制者。如果您对本声明有任何疑问,或您认为个人数据的处理或披露方式已违反本声明,请发送电子邮件至 privacy@vitamix.com 或寄信至如下地址与我们联系:

    Vita-Mix Corporation 8615 Usher Road Cleveland, Ohio 44138 United States of America
    Attn: Legal Department