Vitamix 隱私權聲明

Effective Date: November 7, 2021

我們致力在您和我們互動期間,保護您的隱私。我們致力在您和我們互動期間,保護您的隱私。本隱私權聲明 (「隱私權聲明」或「聲明」) 會說明 Vita-Mix Corporation、Vita-Mix Holdings Company、Vita-Mix Manufacturing Corporation 以及 Vita-Mix Management Corporation (「Vitamix」、「我方」或「我們」) 關於資訊 (包含「個人資料」- 其代表與已識別或可識別之自然人相關的任何資訊) 的隱私權做法,我們藉由個人與 Vitamix 及其網站 (我們的「網站」)、行動應用程式、產品及服務之互動來取得相關內容。本聲明不適用於求職者或 Vitamix 員工。

Please read the information below to learn about the Personal Data collected about you and how it is used. Please note that there is a separate Terms of Use found in the “Legal Notice” hyperlink located at the bottom of our Site. If we make any changes to this Statement we will notify you by means of a prominent notice on our Site prior to the change becoming effective. The most current version of the Statement may be reviewed by clicking on the “Privacy” link located at the bottom of our Site. This Privacy Statement is effective from the date set out at the top of this Privacy Statement or, if earlier, the date that the update is first advised to you or posted on our Site. By your continuing to access our Site, or by undertaking any of the activities set out in Section 1 below which lead us to collecting your Personal Data, you agree to be bound by this Privacy Statement.

If you are visiting our Site from the European Union (“EU”) or where applicable EU data protection laws so provide, please see Section 10 on your EU Privacy Rights for additional information. Similarly, if you are a California resident, please see Section 11 regarding additional rights afforded to you under California law.

隱私權聲明內容

  1. 收集到的個人資料
  2. 我們如何處理您的個人資料以及其法律依據
  3. 我們會與誰分享個人資料
  4. 您的選擇
  5. 資料保留
  6. 資料安全性
  7. 第三方網站之隱私權聲明連結
  8. 兒童隱私權
  9. 國際傳輸您的個人資料
  10. 您的歐盟隱私權
  11. 您在加利福尼亞州的隱私權
  12. 您的澳大利亞隱私權
  13. 聯絡資訊
  1. 收集到的個人資料

    我們收集的個人資料類型視乎您如何使用此網站或與 Vitamix 互動。

    個人資料來源

    當您進行下列動作時,我們會直接向您收集個人資料:

    • 向我們註冊電子商店帳戶、註冊您的產品、向我們註冊您的電子郵件地址,或是選擇接收電子報,
    • 參加我們贊助的抽獎或比賽,
    • 註冊我們的 Vitamix 忠誠度計劃,
    • 登記特定第三方提供的特別優惠,
    • 傳送電子郵件或意見反應,提交表格或是透過電子郵件傳輸其他資訊,
    • 在社交媒體上與 Vitamix 進行互動,
    • 透過我們的網站或電話,或親自訂購和購買產品及服務時,您所提交的信用卡或其他付款資訊,
    • 透過電話、郵件或任何類型的電子訊息直接聯絡 Vitamix,查詢銷售、服務、資訊、保固或客戶支援內容,或
    • 完成問卷調查。
    • Engage with website chat tools.

    Please see Section 4 below on Your Choices in order to correct or amend Personal Data that you have already submitted. It is your responsibility to provide us with accurate data, and to provide us with updated Personal Data when it changes.

    在某些國家/地區,我們會使用第三方當地分銷商來提供和維護我們的產品,包含提供客戶支援。當我們使用分銷商時,他們將代表我們收集如上所述通常直接從您收集而來的所有資訊,並在美國將其轉移給我們。

    Vitamix also collects Personal Data from other Vitamix entities. In addition, Vitamix receives Personal Data from third parties who provide services to us, such as web analytics providers. If you allow cookies, our Site may automatically collect Some Personal Data, regarding your Internet or other electronic network activity.

    個人資料類別

    Vitamix 通常會直接向您收集個人資料 (透過電子、書面或口頭等方式)。此個人資料包含:


    • 識別資訊 (聯絡資訊,例如姓名、電子郵件地址、郵寄地址和電話號碼;帳戶登入憑證;您的興趣;出生日期;您的社交媒體使用者名稱與貼文內容)
      • We use this information to allow you to log on to our Site and access the features available on the Site. This information is also used to facilitate transactions and communications with you.


    • 商業資訊 (付款資訊,包括信用卡資訊、帳單地址和銀行帳戶資訊;購買或產品/服務使用歷史記錄;產品序號)
      • 我們會使用此資訊來協助處理與您的交易,並讓您在網站上購買 Vitamix 產品,以及註冊已購買的產品。


    • 受保護類別的特徵 (人口統計資料,例如家庭人數、年齡、性別等,可能會揭露受保護類別中相關成員的資訊)
      • 我們會使用此資訊與您分享您可能感興趣的內容,以確保您充分利用 Vitamix 產品和我們的社群。


    • 網際網路或其他電子網路活動 (當您造訪我們的網站並允許利用 Cookie 技術所收集的資料,包括 IP 位址、再行銷像素、透明 GIF、裝置和瀏覽器類型,以及轉介 URL)
      • We use this information to measure and improve the performance of our Site, as well as to remember your information and preferences on our Site and to deliver advertisements that may be of interest to you. For more information on cookies, please see the Vitamix Cookie Statement.


    • 地理位置資料 (您的位置)
      • We use this information to facilitate our interactions and transactions with you and to deliver advertisements that may be of interest to you.


    • 音訊/視覺資訊 (照片、影像、視訊和其他使用者所產生的內容,例如您可能針對競賽或抽獎活動所提交的資料)
      • 我們會使用這些資訊在網站上以及透過社交媒體與您互動,並促進參與我們的競賽和抽獎活動。


    Please note that Vitamix will not directly solicit or use biometric or healthcare information from you, but if that information is voluntarily provided in an email, social media post, recorded telephone call, or other communication, it will be stored on our systems.

    加州禁止追蹤披露

    造訪網站 (如 Vitamix 網站) 時,您的瀏覽器會自動與該網站分享特定資訊,如您的 IP 位址和其他裝置資訊,而依據適用法律,這類資訊被視為個人資料。部分此類資料也將傳送到在網站上提供內容的第三方內容供應商 (例如廣告商、網站分析公司等)。此類分享可能會讓網站和/或內容供應商能夠隨時間跨多個網站追蹤您。現時,Vitamix 的網站不會回應瀏覽器外掛程式所傳送的「禁止追蹤」信標,因為尚未有如何解譯瀏覽器之「禁止追蹤」訊號的共識。

  2. 我們如何處理您的個人資料以及其法律依據

    我們為以下用途處理您的個人資料:

    • 為您提供我們的產品或服務或處理您的訂單 – 這是履行我們與您的合約的必要行為,
    • Send you administrative notices to inform you about important changes in our contractual relationship – this is necessary for the performance of a contract with you or for our legitimate interest to do so,
    • 解決爭議並強制執行我們與您的協議,包含「網站使用條款」– 這是基於我們的法律利益以維護我們的利益和索賠的必要行為,
    • Provide you with a more efficient and customized educational and shopping experience, provide you with customized marketing and promotional services and inform you about our products, services, special offers and upcoming events that may be of interest to you, statistically analyze Site use (for more information in this respect, see our separate Cookie Statement), improve our product and service offerings, and enhance our Site's content, layout, and services – this is necessary for our legitimate interests as set out herein or based on your consent (in which case we would ask you separately to provide your consent to a particular processing activity).
    • 如果您並未提供您的個人資料,我們可能無法執行上述任何一項操作。

  3. 我們會與誰分享個人資料

    We do not sell any of your Personal Data, including your name, mailing address or email address, to any companies. Your Personal Data may be shared with other Vitamix companies (i.e., intra-group) for all the purposes described in Sections 1 and 2. We may also provide some of our services through contractual arrangements with other Vitamix companies and third party service providers including our distributors whole collect and process the Personal Data on our behalf, in particular for local sales, distribution and maintenance of our products, including providing customer support and for IT support, hosting and maintenance services and mailing or delivery/transport services.

    We need to share your Personal Data with other third parties in order to deliver the requested products or services. In particular, we must release your credit card information to the card-issuing bank or a payment provider to confirm payment for products and services you purchase from us. We also share your Personal Data with accounting and consulting firms and external counsel. We may use third parties to perform other functions including fraud screening providers, e-commerce service providers, analytics providers, data hosting providers, and other companies that help us improve our products and services. We may disclose your Personal Data to these third parties performing services in the United States or other locations where Vitamix or our service providers maintain facilities or operations. For the purposes of fraud prevention, we may share your Personal Data with Forter, Inc. when you place an order on our website. This is a common process and we use one of the most respected third-party providers of fraud screening services in Forter, Inc. Forter Inc. may use such information in accordance with the Forter privacy policy accessible here: https://www.forter.com/service-privacy-policy/.

    我們可能會與選定的第三方 (例如我們的廣告客戶) 分享 IP 位址、再行銷像素、透明 GIF、裝置和瀏覽器類型,以及轉介 URL,以便為您提供自訂的促銷服務。但是,我們不會基於行銷目的而與任何第三方廣告客戶販售、出租或分享我們直接從您或從第三方所收集關於您的個人資料。如果您想要深入瞭解分享資料以提供量身打造之廣告或促銷活動,請造訪 http://www.aboutads.info/consumers/。我們也會以匿名或整合方式來使用或分享您的資訊。

    有時候,我們會應執法機關或其他政府當局及司法機關、法院或特別法庭之要求而與其或其他方分享您的個人資料。在符合法律、國家安全、公共利益或執法義務或是保障我們在法律、行政或其他訴訟程序的必要的範圍內,我們會在收到法院命令、傳票、搜索票或其他訴訟程序時揭露個人資料,而我們可能因此必須與訴訟程序的其他方及其外部法律顧問分享個人資料。我們保留權利向執法機關舉報有充分理由相信為違法的活動。

    We may buy or sell or outsource all or part of our business or the business of a third party. All or part of your Personal Data may be transferred to a third party, new business or owner as a result of such arrangements or transactions, in accordance with applicable laws, however, your Personal Data will continue to be protected by any pre-existing Privacy Statement of Vitamix, unless you agree otherwise or we subsequently update it in accordance with this Privacy Statement.

    公開發佈。您也應該瞭解,當您自願在本網站上的任何公共區域披露個人資料時,該個人資料連同在通訊中披露的任何資訊,都可以由第三方收集和使用,並可能導致第三方傳送未經請求的訊息。此類活動超出我們的控制。如果您不希望第三方檢視您的評論,我們建議您不要在公開區域提交任何資訊。

  4. 您的選擇

    如果您不希望接收關於產品、服務、特別優惠及即將進行活動的資訊,請按一下我們傳送給您的電子郵件和電子報中顯示的「取消訂閱」連結,或透過下方列出的地址或電子郵件地址聯絡我們,我們將從郵寄清單中移除您的名字。

    您可以透過按一下「我的帳戶」來存取您的個人資料或更正、修改或刪除任何您在本網站向我們提供的任何個人資料;或者您也可以按一下隨附於我們電子郵件和電子報中的「更新個人檔案」連結來變更偏好設定。您也可以寄送信函至 privacy@vitamix.com 來存取您的個人資料。聯絡我們時請附上您的姓名、地址和/或電子郵件地址。

    It is possible that you may be denied access to your Personal Data. For instance, access can be denied when: giving one person access would compromise another’s privacy rights; disclosure is likely to interfere with the safeguarding of national security, defense, or public security; and disclosure could interfere with law enforcement or legal actions. These are only examples, and access may be denied in other situations in compliance with applicable laws. For additional information about EU rights, please see Section 11 below.

  5. 資料保留

    我們保留個人資料的時間僅為達到以下目的之所需時間:為了合理達到此處所述收集個人資料之目的;履行您我之間的合約 (若有);以及遵循法律及法規義務,例如稅金、貿易及公司法律。當我們不再因為這些目的需要您的個人資料時,我們會將個人資料銷毀、刪除或清除或將其轉為匿名格式。

  6. 資料安全性

    Vitamix 將採取合理的步驟保護我們所擁有的個人資料,避免資料遺失、誤用、未經授權下存取、披露、篡改和破壞。例如,我們使用安全措施,包含保護和監控我們的網路以及控制其他人存取及造訪檔案、設備和建築物。

  7. 第三方網站之隱私權聲明連結

    本聲明僅適用於 Vitamix 的處理活動,因為其與從本網站收集的資料有關。當您按一下連至另一個網站 (「連結網站」) 的連結,您即不在此網站上。本聲明不適用於任何「連結網站」的內容或隱私權做法,而且 Vitamix 對於此類「連結網站」之操作概不負責。我們鼓勵您閱讀每個收集個人資料的網站或「連結網站」的隱私權聲明。如果您對廣告商、其他網站或連結網站的隱私政策或對其所蒐集資訊的使用方式有任何疑問,請直接聯繫他們。

  8. 兒童隱私權

    We do not use the Site to knowingly collect Personal Data from children under the age of thirteen (13), nor is this Site designed for or directed at children. By using the Site, you represent that you are age thirteen (13) or over. If you are a child under thirteen (13) years of age, you are not permitted to use the Site and should not send any Personal Data about yourself to us through the Site. If you believe that a child may have provided his or her Personal Data to us, please contact us using the contact information at the end of this Statement. In the event that we become aware that we have collected Personal Data from a child under the age of thirteen (13), we will dispose of that Personal Data immediately.

  9. 國際傳輸您的個人資料

    By using the Site or providing Personal Data to Vitamix or its distributors or processors, you consent to, your Personal Data being transferred to the United States where Vitamix is headquartered. If you are not a resident of the United States, your country’s laws governing data collection and use may differ from those in the United States. For example, the data protection laws of the United States have not been found by the European Commission to provide the same level of protection as EU data protection law. Some of the third parties with whom we share your Personal Data are also located in third countries that do not provide the same level of protection to your Personal Data. Certain third countries have been officially recognized by the European Commission as providing an adequate level of protection (list available here). Transfers to third parties located in other third countries outside the European Economic Area (“EEA”) (which, for the purposes of this policy, includes Switzerland and the United Kingdom) take place using an acceptable data transfer mechanism, such as the EU Standard Contractual Clauses, Binding Corporate Rules, approved Codes of Conduct and Certifications on the basis of permissible statutory derogations or otherwise pursuant to contractual obligations which oblige the third party to provide no less protection of your Personal Data as would be required in the jurisdiction in which you are based. Please contact privacy@vitamix.com, if you want to receive further information or, where available, a copy of the relevant data transfer mechanism.

  10. 您的歐盟隱私權

    如果您是從歐盟或是歐盟資料保護法適用之地區造訪網站,您能針對個人資料行使下列權利:

    存取

    您有權要求我們向您確認我們是否正在處理果您的個人資料或此方面的特定資訊。

    更正

    您有權要求更正不正確的個人資料,以及補齊不完整的資料。

    提出異議

    當我們基於法律利益處理個人資料時,您有權針對與您特定情況有關之強制或合法原因對個人資料的處理提出異議,但法律條款明確說明該處理時除外。此外,您有權隨時針對個人資料因為直銷用途進行處理而提出異議。

    可攜性

    您能以結構化、常用和機器可讀取的格式收到您提供給我們的個人資料,而且有權不受阻礙地將這些資料傳輸到其他資料控制器。只有當您同意或基於合約並透過自動化方式處理資料時,才能行使此權利。

    限制

    您可以要求限制個人資料的處理,如果 (i) 您對資料的準確性有所質疑 – 我們需要一段時間來驗證您的要求;(ii) 處理是不合法的行為,但您反對清除資料並要求限制;(iii) 我們不再需要此類資料,但您表示您需要提出、行使或抗辯索賠;或是 (iv) 您根據大眾或合法利益而反對處理 - 我們需要一段時間來驗證您的要求。

    清除

    您可以要求清除個人資料,如果這些資料對於我們收集之用途而言已不再必要、您已經撤銷同意而且沒有允許進行處理的任何法律基礎、您提出異議而且沒有允許進行處理的重大法律基礎、處理是不合法的行為,或是遵循法律義務必須清除。

    提出申訴的權利

    您也有權向監察機關提出申訴,特別是在您居住的歐盟成員國內,或是在發生您要提出申訴之問題的地點。

    拒絕或撤回同意的權利

    請注意,如果我們要求您同意我們進行特定處理,您可以任意拒絕同意且可隨時撤銷同意,而且不會產生任何不利的負面後果。在您撤銷同意之前處理任何個人資料之合法性,將不會受到影響。

    If you have questions about exercising any of those rights or their applicability to any of our particular processing activities or have questions about any data transfer mechanism or want a copy thereof, you may contact us at privacy@vitamix.com or at the address provided in Section 11 below.

  11. 您在加利福尼亞州的隱私權

    如果您是加利福尼亞州的居民,則可以根據《加利福尼亞消費者隱私法》取得以下權利。

    存取權利

    您有權要求我們揭露所收集個人資料的類別、所收集個人資料來源的類別、收集的業務上或商業上目的、與我們分享個人資料的第三方類別,以及我們所擁有關於您的部分特定個人資料。您也有權要求我們以易於使用的格式向您提供您的個人資料。

    要求刪除的權利

    您有權要求我們刪除從您所收集的個人資料。但是請注意,如果某些資訊對於偵測安全事件、行使言論自由、保護或捍衛合法主張,或對於符合消費者期望的內部合理使用而言是必需的,則刪除個人資料的特定要求可能會遭到拒絕。

  12. 您的澳大利亞隱私權

    If you are a resident of Australia, the following rights are available to you under the Australian Privacy Act 1998 (Cth).

    存取

    您有權要求存取我們所持有的您的個人資料。

    更正

    對於我們所持有的您的個人數據,您有權要求我們針對並非精確、最新、完整、相關或具有誤導性的內容進行合理更正。

  13. 聯絡資訊

    除非另有註明,否則 Vitamix 是依據本聲明處理之個人資料的資料控制者。如果您對本聲明有任何疑問,或者您認為個人資料的處理和披露方式已違反本聲明,請與我們聯繫。請寄送電子郵件至 privacy@vitamix.com,或是寄送信函至:

    Vita-Mix Corporation 8615 Usher Road Cleveland, Ohio 44138 United States of America
    Attn: Legal Department