We're able to offer free, faster shipping on larger orders by implementing an automated shipping system that occasionally separates orders into multiple shipments to increase speed and efficiency. As a result, items from a single order may arrive at different times.
FAQ - Placing & Tracking Orders
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How can I track my Vitamix order?
If you created an account with us, you can log in to track your order status. Otherwise, enter your order confirmation number on our online order status page. (We sent an email with this number right after your order was placed.)
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Has my Vitamix order shipped?
Looking for your shipment? Check your inbox for an email containing tracking information (and make sure it's not stuck in Spam). For more information, please refer to our Shipping Policy.